Sustainability Management System

Why do you need Sustainability Management System (SMS)?

Embed sustainability into daily operations. Reduce audit friction. Report impact with confidence. We implement an SMS that connects policies, processes, KPIs, audits, and reporting into one working system.
Most organizations struggle to turn sustainability goals into measurable action. Policies exist on paper, but they’re disconnected from daily operations. Data for ESG reporting is scattered across departments, making audits stressful and time‑consuming. Without a structured system, compliance risks increase, certifications get delayed, and impact reporting lacks credibility.
An end-to-end sustainability management system will help you:

Components of the SMS

Guideline for Implementation

We follow a proven, end‑to‑end approach that turns sustainability goals into operational reality. Each phase is outcome‑driven, with clear deliverables and owners, so your team sees value early while building toward certification and credible reporting.

Discovery & Gap Analysis

We build a shared understanding of your current practices, systems, and risks. Using relevant standards and frameworks as reference points, we identify gaps, quick wins, and the most efficient path to an audit‑ready baseline.

Key outputs:

  • Current‑state assessment and risk/gap map
  • Prioritized quick wins with owners and timelines
  • Evidence inventory (what exists, what’s missing)
  • Draft scope and project plan
Strategy Development

We translate findings into a practical strategy with measurable targets. The focus is alignment—linking sustainability priorities to business objectives, governance, and stakeholder expectations.

Key outputs:

  • Sustainability priorities, objectives, and targets
  • Governance model (roles, RACI, cadence)
  • Roadmap with milestones and resourcing
  • Risk & compliance alignment (regulatory and customer)
Design & Documentation

We design the management system and document it in a way teams can actually use—policies, SOPs, forms, and records tied to real workflows and controls.

Key outputs:

  • Policy suite and operational procedures (by function)
  • Forms, logs, and evidence templates
  • Document control and records management approach
  • Training materials and onboarding guides
Implementation Support

We guide the rollout, support change management, and enable teams through coaching and targeted training. The goal is adoption—making sustainability part of how work gets done.

Key outputs:

  • Implementation plan and change management support
  • Role‑based training and coaching
  • Embedded controls and ownership in daily operations
  • Issue tracking and progress reporting
Certification Preparedness & Audit Representation

We prepare you for audits with internal reviews, evidence checks, and corrective actions—then represent you in external audits to minimize friction and keep things on track.

Key outputs:

  • Internal audits and readiness assessments
  • Corrective action plans with closure verification
  • Evidence pack and interview preparation
  • On‑site/remote audit representation and follow‑up
Impact Reporting

We establish reliable data flows and produce credible ESG/impact reports aligned to global frameworks. Your reporting becomes repeatable, evidence‑based, and stakeholder‑ready.

Key outputs:

  • Data model, sources, and validation steps
  • KPI definitions and calculation methods
  • GRI / ISSB‑TCFD / CSRD‑readiness reporting pack
  • Narrative, visuals, and assurance‑ready documentation
Continuous Improvement

We close the loop with management reviews, KPI tuning, and corrective actions—sustaining performance and simplifying surveillance and recertification cycles.

Key outputs:

  • Management review inputs and decisions log
  • KPI monitoring and improvement actions
  • Lessons learned and preventive actions
  • Recertification roadmap and cadence
 

What do you get?

You’ll receive a complete, working Sustainability Management System—documented, auditable, and ready to operate. Every deliverable is handed over in editable formats with clear ownership and version control, so your team can maintain and improve the system long after go‑live.

  • Sustainability Strategy & Roadmap — priorities, targets, timelines, and owners aligned to business goals.
  • Policy Suite & Procedures Manual — practical, role‑based policies and SOPs across key functions (with document control built in).
  • Governance & RACI Pack — roles, responsibilities, meeting cadences, and decision logs for effective oversight.
  • ESG KPI Catalogue & Data Model — definitions, sources, and calculation methods for consistent, audit‑ready metrics.
  • Data Capture Templates & Dashboard — standardized forms/logs plus a visualization layer for ongoing performance monitoring.
  • Risk, Compliance & Obligations Register — consolidated view of regulatory/customer requirements with status and evidence links.
  • Training & Awareness Toolkit — bite‑size materials and onboarding guides to embed the system across teams.
  • Internal Audit & Management Review Kit — checklists, agendas, reports, and action registers for continuous governance.
  • Certification Readiness & Evidence Pack — gap closures, mapped clauses/criteria, and curated evidence folders to streamline audits.
  • Annual ESG / Impact Report Draft — GRI/ISSB‑TCFD/CSRD‑readiness narrative, tables, and supporting documentation.
  • Corrective Action & CI Plan — structured approach to issues, root causes, and improvements with measurable outcomes.
  • Implementation Playbook — change plan, communications, and rollout steps to sustain adoption post‑project.

Certifications we support

FAQs

An SMS is the operating system for sustainability. It links policy, day‑to‑day processes, records, KPIs, and reporting—so activities are consistent, auditable, and repeatable, not ad‑hoc initiatives.

No. Many clients start by improving performance and governance first, then add certifications when ready. We design the SMS to enable certifications without making them mandatory.